2002, Number 6
Rev Med Inst Mex Seguro Soc 2002; 40 (6)
Tena TC, Ruelas BE, Sánchez GJM, Rivera CAE, Moctezuma BG, Manuell LGR, Ramírez RA, Casares QS, Hernández GLE, Migoya VA
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ABSTRACTMexico’s 2001-2006 National Development Plan and the National Health Program emphasize the importance of making explicit patient rights, to promote a service culture that will satisfy patient expectations and dignity. This paper publishes the Mexican experience on the Patient General Rights formulation. Mexican society opinion leaders, experts representing national health and education institutions and non-governmental Mexican organisms were called together to analyze and systematize patient rights. The document originated from 1117 opinions, that were cross-referenced against current legislation. The final document was delivered to society in the presence of the President of the Republic on December 2001. The proposed rights include adequate medical care, dignified and respectful treatment, sufficient, clear, timely, and truthful information, free decision-making concerning patients, granting or not of informed consent, confidential treatment, second-opinion facilities, emergency medical treatment, and clinical file. According to world trends, documentation of patient rights face-to-face with their physician will impact on health service quality in Mexico by revealing the physician patient relationship to the patient.