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2011, Number 3

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Enfermería Universitaria 2011; 8 (3)

Users’ perception about worthy relationship in care of the service of legal abortion

Bernal BML, Ramírez AA, Ramírez G
Full text How to cite this article

Language: Spanish
References: 8
Page: 21-27
PDF size: 168.80 Kb.


Key words:

Nursing, Quality Indicators, Health Care, worthy relationship, abortion legal.

ABSTRACT

Pregnant women seeking to terminate voluntary her pregnancy on a basis should be treated with dignity in their health. The worthy relationship includes friendly greeting, presentation of professional health, and call to the patient by name, explanation and information about to make procedures, safeguard privacy, respectful, and patient satisfaction regarding the care of staff who attended her. Objective: To evaluate the users’ perception of quality care indicator fulfillment with worthy relationship provided by nurses in ILE service. Methodology: quantitative, descriptive and transversal study. Convenience sample comprised of 54 patients who attended the ILE service. Results: The age of the women ranged between 15 and 45. 66% of women in the study reported having waited more than 60 minutes for treatment, despite that 56%reported being satisfied with the waiting time. 93% felt that was clear and concise information about their treatment and evolution. The same percentage was observed respectful relationship by staff. 89% of women in the study nursing care received during your stay. 96% also say they are satisfied with the medical care. Conclusion: The care of patients attending the ILE service corresponds to a worthy relationship, as it provides with respect, kindness, humanism and report on procedures performed, diagnostic measures and/or treatment required


REFERENCES

  1. Comisión Interinstitucional de Enfermería. Recomendaciones para mejorar la atención de enfermería. ISBN 970-721-222-5. México. 2003. Disponible en: http://bit.ly/vBchBj [Consulta 10 de septiembre 2010]

  2. Vecillas Sevilla MT J. La dignidad en los cuidados de salud. Ética de los Cuidados 2008 ene-jun; 1(1) España. [Internet]. Disponible en: http://bit.ly/rZYfI2 [Consulta 10 de septiembre de 2011]

  3. Secretaría de Salud. Comisión Interinstitucional de Enfermería. Evaluación sistematizada de la calidad de los servicios de enfermería, 2002.

  4. Torres-Mora C y Rivas-Espinosa JG. Percepción del paciente hospitalizado sobre el trato digno proporcionado por una enfermera-un enfermero. Rev Mex Enferm Cardiológica 18(3): 60-64. Disponible en: http://bit.ly/ucGS6b [Consulta agosto 2010]

  5. Alonso J, González H, Pineda J, García J, Ham NZ, Corral G, Ramírez K, Carrillo GK. Calidad del servicio de enfermería en pacientes postquirúrgicos. Disponible en Foro institucional de investigación en salud http://bit.ly/uZ-1buz [Consulta 9 de septiembre de 2010]

  6. Gutiérrez S, Mederos L, Vásquez EJ, Velázquez M. Derechos del paciente hospitalizado: Responsabilidad en la práctica de enfermería. Rev Enferm IM SS 2001; 9 (1): 15-8.

  7. Carrillo-Martínez M, Martínez-Coronado LE, Mendoza-López JR, Sánchez-Moreno AD, Yáñez-Torres RD, Rivera-Sáenz RV, Caballero-Escamilla R. Cumplimiento del indicador de calidad trato digno proporcionado por el personal de enfermería Monterrey, México Rev Enferm Inst Mex Seguro Soc 2009; 17 (3): 139-42.

  8. De la Fuente-Maldonado M, Omaña-Martínez V, Campos-Castolo EM, Zavala-Suárez R. Evaluación de la satisfacción de mujeres que se realizan una interrupción legal del embarazo con base al indicador de Trato Digno CONAMED 2010; 15(3): 125-39.




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Enfermería Universitaria. 2011;8