2013, Number 3
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ABSTRACTObjectives: To assess the dentists’ satisfaction working in health public system about hygienic work conditions and their enjoyment about. Material and method: Four trained researcher applied a ques-tionnaire formed by opened and closed inquiries, like a script for interview. There were was interviewed 40 dentists from 10 cities of Sao Paulo State. Results: About work environment, 49 % of dentists considered it like uncomfortable, 45 % referred dissatisfaction with acclimatization rooms, 45 % with noises, 20 % with cleaning and 37,5 % with size of the dental offices. Among all participants, 92,6 % couldn’t give attendance for patient due broken equipment, and 90 % cited the equipment were received maintenance as repair, because the maintenance service is not periodically and occurred only when the attendance for patient was blocked. 40 % of dentists informed that dental unit were awful, and 37,5 % referred the same conditions about the dental chair. 32,5 % informed the odontology’s ensemble had more than 24 years of use. Sterilization was performed using ovens in 55 % of the service rooms and 35 % professionals were working without dental assistants. It was only demonstrated dentists dissatisfaction respect biological safety in 22,5 % of interviewed ones; however, 92,5 % were satisfied with their job in the public service. Conclusions: In spite of the most opinion showed dissatisfaction about the labor envi-ronment, dentists referred pleasure with the public job. Absence of dental assistants, inadequate sterilization ways and lack of preventive maintenance of equipment can be damaged to the health service quality.
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