Ponjuán DG

Language: Spanish
References: 19
Page: 206-216
PDF size: 214.74 Kb.

ABSTRACT

Objective: analyze the development of knowledge management starting from its gestation and emergence, describe its evolution and relevance for information sciences, and analyze the professional role of information specialists as organizational knowledge managers.
Methods: document analysis was performed based on an exhaustive search in databases. A selection was made of documents related to the aim proposed. The information obtained was systematized and supplemented with the author's experiences.
Results: a number of core documents about the subject were obtained, which constitute the references for the present paper. Systematization was conducted of the roles of information professionals in knowledge management processes. An analysis was carried out of conceptual confusions found in the literature about knowledge management and its relationship to technology management.
Conclusions: knowledge management is a field of indisputable relevance for information professionals. Performing knowledge management functions and processes requires a change of approach and behavior, as well as close ties with the organizational context where they occur.

REFERENCES

1. Dalkir K. Knowledge management in theory and practice. Burlington: Elsevier Butterworth-Heinemann; 2005.

2. Martin B. Knowledge management. Ann Rev Inform Sci Technol. 2008;42:371-424.

3. Sinotte M. Exploration of the field of knowledge management for the library and information profession. Libri. 2004;54:190-8.

4. Beijerse RP. Questions in knowledge management: defining and conceptualizing a phenomenon. J Know Manag. 1999;3(2):94-109.

5. Lambe P. The unacknowledged parentage of knowledge management. J Know Man. 2011;15(2):175-97.

6. Machlup F. The production and distribution of knowledge in the United States. EE.UU.: Princeton University Press; 1962.

7. Drucker P. The age of discontinuity. New York: Guidelines to our changing economy; 1968.

8. Arrow KJ. Classificatory notes on the production and transmission of technological knowledge. Am Econ Rev. 1969;59(2):29-35.

9. Arrow KJ. The limits of organization. New York: Fels Lectures on Public Policy Analysis. W. W. Norton & Company; 1974. p 54.

10. Ponjuán G. Introducción a la gestión del conocimiento. La Habana: Editorial "Félix Varela"; 2006.

11. Wallace DP. Knowledge Management: historical and cross-disciplinary themes. Westport: Libraries Unlimited; 2007. p. 2.

12. Oluic-Vukovic V. From information to knowledge: some reflections on the origin of the current shifting towards knowledge processing and further perspective. J Am Soc Inform Sci Technol. 2001;52(1):54-61.

13. Borko H. Information science: What is it? J Am Soc Inf Sc. 1968;19:3-5.

14. Kebede G. Knowledge management: an information science perspective. Internat J Inf Manag. 2010;30:416-24.

15. Ajiferuke I. Role of information professionals in knowledge management programs: empirical evidence from Canada. Inform Sc J. 2003;6:147-57.

16. Broadbent M. The phenomenon of knowledge management: what does it mean to the information profession? Inform Outlook. 1998;2(5):23-36.

17. Davenport TH, Jarvenpaa SJ, Beers MC. Improving knowledge work processes. Sloan Man Rev. 1996:53-65.

18. Nonaka I. The knowledge creating company. Harvard Busin Rev. 1991;69(6):96-104.

19. Boynton A. Exploring opportunities in Knowledge Management. Knowledge Management Symposium: Leveraging Knowledge for Business Impact. Sydney: IBM Consulting Group; 1996.