medigraphic.com
SPANISH

Gaceta Médica de México

ISSN 0016-3813 (Print)
  • Contents
  • View Archive
  • Information
    • General Information        
    • Directory
  • Publish
    • Instructions for authors        
  • medigraphic.com
    • Home
    • Journals index            
    • Register / Login
  • Mi perfil

2016, Number 3

<< Back

Gac Med Mex 2016; 152 (3)

Patients, clients, doctors and providers: is it just a question of terminology?

Ayuzo VC
Full text How to cite this article

Language: Spanish
References: 10
Page: 429-430
PDF size: 52.79 Kb.


Key words:

Patient, Client, Doctor, Provider.

ABSTRACT

With the modernization of healthcare and management of a Hospital as a bussiness, There is the risk of changing the words “patient” and “doctor” into “client” and “provider”, risking the humanitarian care, thrustworthiness, and doctor-patient relationship. Using first and last names could be an option for communication.


REFERENCES

  1. Real Academia Española, Diccionario de la lengua española, 23.ª ed. Madrid, España; 2014.

  2. Pluckhan ML. The use of the word “client”. Kans Nurse. 1972;1-2.

  3. Nassem A, Balon R. Khan S. Customer, client, consumer, recipient or patient. Ann Clin Psichiatry. 2001;13(4):239-40.

  4. Dueñas Padrón A. El desarrollo Empresarial. Admnistración Hospitalaria. 3a ed. Malagón Lodoño: Ed. Panamericana. 2008;(4):31-42.

  5. Cabello M. Calidad de la atención médica. Paciente o cliente? Rev Med Hered. 2001;21(3):96-9.

  6. Ramirez Ramos A. La faceta humana del médico. Diagnóstico.1995;34-8.

  7. Meill E. The trouble with treating patients as consumers. Harvard Bussiness Review; 2012.

  8. Wing PC. Patient or client? Of in doubt, ask. CMAJ. 1997;157(3):287-9.

  9. Nigel E. Unhappy Doctors: what are the causes and what can be done? BMJ. 2002;324:835-8.

  10. Harskard B, Williams SL, Di Matteo, Rosenthal R, White MK, Goldstein MG. Physician and patient communication trainning in primary care: effects on participation and satisfaction. Health Psycol. 2008;5:513-22.




2020     |     www.medigraphic.com

Mi perfil

C?MO CITAR (Vancouver)

Gac Med Mex. 2016;152