Pérez AD, Hernández LD, León AEO, Infante AMB, Abreu FP, Ortega GY, Arencibia ÁN

Language: Spanish
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ABSTRACT

The paper describes the stages of an approach known as planned organizational change based on the level of use of information technologies (POCBIT), used as reference framework and scale for enterprise diagnostics, and the experiences of its application in enterprise diagnostics as well as in an information systems planning process. The POCBIT stages were defined supplementing the bibliographic review about the integration of supply chain information systems with 47 training-research graduate projects in enterprise systems diagnostics, consultation with 21 managers, a master's degree thesis and a PhD thesis dealing with information systems planning, conducted in a business group from the biopharmaceutical industry in the period 2010-2012. As a result, four transformation stages were defined which may be used as a scale for the diagnosis of information systems management, considering the interaction of various management scenarios emerged from the evolution of relationships between organizations, structural organizational changes that may be associated with each scenario, and the various types of information technologies on which such changes are based. The POCBIT stages and the conceptual framework developed with them, have facilitated the interdisciplinarity required for organizational diagnostics, paving the way for the information systems planning performed.