Moyares NY, Infante AMB, Rodríguez CY

Language: Spanish
References: 0
Page: 5-24
PDF size: 401.56 Kb.

ABSTRACT

The objective of the present study was to design a Technological Surveillance System supported in an observatory integrating Web 2.0 technologies. A quantitative nonexperimental (cross-sectional) descriptive study was conducted. Diagnosis was based on a survey using the Limesurvey tool as technological support. The sample was composed of professionals from a software development center in a Cuban university. The Minitab tool was used for statistical processing. Methodologically, the study was based on the Spanish standard for technological surveillance UNE - 2011 and the Cuban model associated to critical surveillance factors. The main results obtained were a Technological Surveillance System including work management of the surveillance core, Web 2.0 technologies such as a forum, wiki and content syndication, and as a platform integrating the elements and actions of the surveillance processes, a technological observatory allowing collaborative exchange between the work team and users of the center under study.