Amaro CMC, González RA, Leyva SB, Jiménez HJM, Sánchez SCE, Formental HB, Galano FC, Fernández HA, Toledo RA

Language: Spanish
References: 0
Page: 63-73
PDF size: 197.85 Kb.

ABSTRACT

Introduction: Results are shown of a research carried out in the period from 2012 to 2014 in four Havana School of Medical Sciences and their teaching campuses.
Objective: to explore the ethical, social and professional values agreed upon by teachers, students, professionals, managers and users of the health area and to identify the coexisting anti-values.
Methods: A qualitative methodology was used, intentionally selecting a sample corresponding to 57 % of the study total sample, on whom several techniques were applied: projective and focal group, participant observation, survey. and the Delphi technique.
Results: There was consensus in the perception of the values of honesty and responsibility, as coexisting with the anti-value dishonesty; the value of solidarity, with anti-value selfishness; the value of responsibility, with anti-value irresponsibility, and the value of humanism with the anti-values apathy and indifference. According to the experts, the main causes of demotivation of professionals are low wages, insufficient working conditions, and little social recognition.
Conclusions: The ethical values of citizens and professionals has been proposed to be strengthened, together with confronting anti-values. The decision-makers are in now in charge of drawing up strategies to put up with the shortcomings, by means of the participation of the professionals committed to better quality and efficiency of the services and greater satisfaction of the users.