León-Ramentol CC, Menéndez-Cabezas A, Rodríguez-Socarrás IP, López-Estrada B, García-González MC, Fernández-Torres S

Language: Spanish
References: 0
Page: 843-857
PDF size: 447.36 Kb.

ABSTRACT

Background: the quality system is defined as a set of policies, objectives, processes, documents and resources that lead to quality assurance, not only of the product but of the organization as a whole, seeking the maximum satisfaction of the clients or the users.
Objective: to spread theoretical elements on the importance of the implementation of a management system to ensure quality in teaching, research and medical assistance.
Methods: with the descriptors health quality and quality management system, a bibliographic search was carried out in the access platforms to databases of the Cuban health information network Infomed, ​​within them in EBSCOhost, PubMed/Medline and SciELO, and a documents’ review of the normative bases that establish the requirements to be met for the implementation of the system.
Development: it is addressed the importance of the implementation of a Quality Management System at the University of Medical Sciences and the many advantages it offers; the most indicated are a greater optimization of resources, and improvement of internal communication and the external image of the organization.
Conclusions: the system of evaluation and accreditation of university institutions and programs is the driving force of the University Quality Management, demonstrating the importance of implementing a quality management system in the medical university to achieve superior results in the process of training and development of health professionals.