Calcerrada AE, Galván PA, Minaya BA, San MMC, Pérez-Flecha GM, Muñoz RJM, Ruíz TJ, Moreno EA, López QP, González GE, Cruz CA, Jiménez CC, Aguilera VA, Valle-De L?R, Gabriel TJ, García UM

Language: Spanish
References: 13
Page: 32-35
PDF size: 137.69 Kb.

ABSTRACT

Introduction: Coronavirus disease (COVID-19) has spread rapidly around the world causing a pandemic. With the aim of slowing down its progress, the healthcare structure of all hospitals has been modified, prioritizing COVID and urgent patients and paralyzing all those activities that could be delayed. One of the main elements affected has been consultations, usually face-to-face, since the objective is to reduce the exposure of patients and medical personnel to the virus. Since the follow-up of our patients cannot be abandoned, teleconsultation appears as an effective alternative during the pandemic. Material and methods: In our center we have opted for telephone consultation during the months with the maximum incidence of the pandemic (March-May). This has allowed us to monitor 2120 patients who were cited on those dates. Results: After a first call, we divided the patients into several groups according to their priority for subsequent consultations: urgent (0.09%), preferential (10.61%) and no priority (60.75%). Those who were asymptomatic were discharged (19.05%). Conclusions: Therefore, telephone consultation has been shown to be an effective way of keeping track of our patients during the pandemic. Beyond this period, in the future, it could be shown as an effective alternative for the monitoring of certain selected patients and pathologies.

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