García JMA, Monroy RA, Verde FEE

Language: Spanish
References: 3
Page: 67-70
PDF size: 59.06 Kb.

ABSTRACT

Excellence in our behavior includes a group of principles and rights to create a personal life style considered to be successful in human behavior and communication. Its essence lies in the ability to transmit and receive messages in an honest, respectful, direct and timely way. Excellence is a way of life that in time becomes a habit which results in very effective persons, having great impact in organizations.

REFERENCES

1. Kast R. Skills of an affective administration. Harvard bussines review jan-feb, 1999: 33.

2. Senge P. La quinta disciplina en la práctica. Estrategias y herramientas para contribuir la organización abierta al aprendizaje. España: Garnica; 1993.

3. Riso W. Entrenamiento asertivo. Aspectos conceptuales. Medellín, Colombia: Rayuela; 2001.