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2014, Number 3

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Gaceta Médica Espirituana 2014; 16 (3)

Quality of orthodontic services

López GY, Pérez GLM

Language: Spanish
References: 20
Page:
PDF size: 140.99 Kb.


ABSTRACT

Background: the evaluation of the quality of orthodontic services allows orientation toward improvement. Objective: to argue the criteria for assessing the quality of orthodontic services. Conclusions: despite the importance of assessing the quality of orthodontic services, reports of its performance in Cuba are scarce. In this evaluation it is necessary to determine the level of satisfaction for those who get the service and those who provide it. Four dimensions to consider are described: human, technical, physical environment and the results of orthodontic treatment.


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