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ISSN 0864-3466 (Print)

2015, Number 4

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Revista Cubana de Salud Pública 2015; 41 (4)

Evaluation of the organizational climate in a center for rehabilitation and special education

Fernández AR, Cobos DPA, Figueroa VMR

Language: Spanish
References: 9
Page: 593-602
PDF size: 142.27 Kb.


ABSTRACT

Introduction: the organizational climate consists of characteristics perceived by workers within the work environment and it is a variable that will mediate between the organizational system factors and individual behavior in the working area.
Objective: to evaluate the organizational climate and the staff´s satisfaction in a Center for rehabilitation and special education.
Methods: observational, cross-sectional and descriptive study conducted, in Tepic, Nayarit, Mexico. Eighty six employees working in all the areas of the institution were studied from 2013 to 2014. The climate assessment was made through the application of EDCO scale.
Results: the organizational climate level averaged 153.4 and the staff´s satisfaction working in the institution was low. Personal relationships and payment was highly assessed by 31.4 % and 33.7 % of the staff, respectively whereas 32.6 % were dissatisfied with the managing style and the same percentage with the sense of belonging.
Conclusions: in general, the workers feel fairly satisfied in their rehabilitation center; the level of satisfaction is directly linked to their own development in the institution and the repercussions of the repeated changes of management in the center, all of which may lead to inadequate follow-up of the center´s administrative processes and generate imbalances in the institution.


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