2018, Number 2
Adverse event and burnout in health professionals of primary health care center
Full text
Language: Spanish
References: 17
Page: 66-72
PDF size: 121.43 Kb.
ABSTRACT
Introduction: The culture of patient safety seeks to prevent possible damage resulting from a series of events that were planned and that have an impact on the quality and safety of medical care. An adverse event it means to a damage or complication that results from health care, and it does not correspond with the illness or the underlying condition of the patient, and which causes in it a prolongation of the hospital stay, disability at the time of discharge or death. First victim is the patient and the affected relatives, second victim is the professional involved and finally a third victim is the clinic or the hospital where the adverse event it happened. The research into the consequences of first victims are broad, while in second victims it has been a little studied topic, so a study about the emotional and social consequences of the adverse event in second victims will give us guidelines to show the knowledge, attitudes and behaviors that would allow us to analyze and give suggestions on the steps to follow to prevent adverse events, in addition to some publications have documented that the Burnout syndrome may be related to the incidence of adverse events. Methodology: It was carried out the application of the instruments Questionnaire for Primary Care Professionals of Spain and the Maslach Burnout Inventory to all physicians and nurses of the Centro de Salud de T-II Nayaritas from Mexico City, being consulted in total 20 professionals. 70% (14) were women and 30% (6) men, professional’s age range 19 years to 66 years, with an average of 41 years. 45% (9) doctors, 30% (6) of nursing staff and 25% (5) dentists. In addition, an average of 14 years of work experience. Outcome: The consequences after an adverse event are higher emotionally. Burnout scores on average for physicians, nurses and dentists were 58, 52 and 41 respectively, scores considered low. However, no significant correlations were found between the consequences of an adverse event and the Burnout syndrome. Conclusion: Carrying out and having notification programs related to the culture of patient safety will allow us to analyze and give suggestions on the steps to be taken to prevent adverse events, and with them the consequences for health professionals, just like that guaranteeing a true practice of the culture of patient safety.REFERENCES
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