Vélez-Barajas A, Velásquez-Sosa R

Language: Spanish
References: 14
Page: 45-55
PDF size: 190.84 Kb.

ABSTRACT

Introduction. Tobacco abuse is a pandemic problem. It affects all social groups, recognizes no countries’ borders or gender, religion and age differences. It is associated to an important number of diseases that cause disability and death, which can be prevented. In order to strengthen the Health Services Model for Tobacco Control strategies, Mexico’s National Council Against Addictions has developed a project to perform benchmarking analysis in some clinics for smoking treatment.
Objective. To perform benchmarking analysis in a representative group of clinics in order to set up successful practices that can be shared by other clinics in Mexico.
Methodology. Elaboration of a research document with open and closed questions, including the variables to be measured. Clinics’ chief officers will be interviewed; questions will be supplemented with a field research in order to highlight the best practices. Research results will be presented in a future article. Treatment effectiveness will be the main indicator.
Conclusions. This research constitutes an innovative work within the organizational change and development fields in health care, intended to support future projects in order to consolidate public, private and social substance abuse control facilities in Mexico.

REFERENCES

1. José Ramón Calvo Fernández, miembro del Comité Latinoamericano de la Lucha Contra el Tabaquismo. Conferencia en CONADIC, 3 de junio de 2002.

2. Programa de Acción: Adicciones, Tabaquismo, Consejo Nacional contra las Adicciones, Secretaría de Salud, México, 2001, p. 20, 21, 23, 24, 26, 28.

3. El Universal, México, 9 de junio de 2002, p. A4.

4. José Ramón Calvo, Conferencia.

5. Milenio, México, 1 de junio de 2002, p. 36.

6. Milenio; México, 28 de mayo de 2002, p. 32.

7. Jha Prabhat, Frank Chaloupka. Tobacco Control in Developing Countries, Summary, World Health Organization.

8. Dr. Mauricio Hernández, coordinador del proyecto de investigación, La Jornada, México, 31 de mayo de 2002, p. 49.

9. Programa Nacional de Salud 2001-2006, La Democratización de la Salud en México, Secretaría de Salud; México, 2001, p. 104-5.

10. Horacio Rubio Monteverde, Ma. Teresa Oviedo Gómez, Raúl Sansores Martínez, Agustín Vélez Barajas, José M. Castrejón Vacio. Modelo para la prestación de servicios en materia de tabaquismo en México, México, 2001, 16 p. 1, 7, 10, 16.

11. Health Care Criteria for Performance Excellence. Baldrige National Quality Program. United States of America, 2002, p. 2.

12. Bengt Karlof. Manual de Trabajo de Benchmarking, Panorama, México, 1998, p. 15, 20.

13. Robert C. Camp. Benchmarking. La Búsqueda de las mejores prácticas de la industria que conducen a un desempeño excelente. Panorama Editorial, 2001, p. 27, 30, 34, 36.

14. Calidad Total para Directivos de Organizaciones de Salud, Qualimed, Centro Latinoamericano de Impulso a la Calidad en Servicios, México, sin fecha, p. 17.