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Anales Médicos de la Asociación Médica del Centro Médico ABC

ISSN 0185-3252 (Print)
Revista de la Asociación Médica del Centro Médico ABC
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2014, Number 3

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An Med Asoc Med Hosp ABC 2014; 59 (3)

Service-line management at the ABC Hospital

Díaz AA
Full text How to cite this article

Language: Spanish
References: 7
Page: 171-178
PDF size: 212.07 Kb.


Key words:

Service-line, departmental structure, medical practices groups, management indicators.

ABSTRACT

This paper aims to analyze how the implementation of an organizational structure under the format of service lines in a tertiary medical center focuses everybody’s –doctors’, nurses’ and other health professionals’– work in the specific needs of the patient in order to achieve better results in his/her care, and to demonstrate that a hospital with a structure of service lines and physicians organized in societies, such as «group medical practice», results in a better operational and clinical performance than that of those hospitals structured by departments and individual medical practice –as most of the hospitals in Mexico are today–, due to the easiness in the generation, management and monitoring of the information needed. This paper presents the implementation work of the Neurology Service Line and the impact in its management indicators.


REFERENCES

  1. Encyclopædia Britannica Online. Definición de Hospital [acceso 10 de julio de 2010]. Disponible en: http://global.britannica.com/EBchecked/topic/272626/hospital.

  2. Rosenberg CE. The care of strangers: the rise of America’s Hospital System. New York: Basic Books Inc; 1987.

  3. Marketing and Planning Leadership Council. Evaluating care line models. Washington: The Advisory Board; 2003.

  4. Gee EP. Service line success: eight essential rules, ACHE management series. Chicago, IL: Health Administration Press; 2003.

  5. Product line. Business Glossary of AllBusiness.com [acceso 17 de julio de 2010]. Disponible en: http://www.allbusiness.com/glossaries/product-line/4945955-1.html.

  6. Instituto Nacional de Estadística y Geografía (INEGI). Índice nacional de precios al consumidor por objeto del gasto [acceso 17 de julio de 2010]. Disponible en: http://dgcnesyp.inegi.org.mx/cgi-win/bdiecoy.exe/542?s=est&c=12653.

  7. Cercone JA, García P, Márquez G. Introducción de los grupos relacionados de diagnóstico como instrumento de gestión clínica. Banco Mundial e IESE Publishing. España: Banco Mundial e IESE Publishing; 2002.




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C?MO CITAR (Vancouver)

An Med Asoc Med Hosp ABC. 2014;59